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Yelp
Susan S.
Full Star Full Star Full Star Full Star Full Star
5-22-2020
Susan

During the wildfire season of 2017 and after test driving Honda & Subaru earlier in the day, on an impulse coming up on Foothills Boulevard we realized we'd never considered Mazda in our car search We stopped by Foothills Mazda about an hour before close-up. It was just shy of 100 degrees Fahrenheit and our salesman was as green as they get. He pulled-in a seasoned pro to accompany us on the test drive. By the close of business we were owners of a Cx-5. Over the 2-1/2 years since, Foothills has been exemplary in seeing that we have been fairly treated. ALWAYS. They do what they say they'll do; they stand by their customer. To date my impression has been consistently positive.

Google
Natashua
Full Star Full Star Full Star Full Star Full Star
2-15-2020
Natashua

Sean, Phil, and Dave are the absolute best! I’ve leased several Mazda’s from them and with their hard work I’ve had great sales experiences.

Google
Briana K.
Full Star Full Star Full Star Full Star Full Star
2-9-2020
Brian

Took 3 vehicles in to the service department for oil changes and was provided over the top service. Dealt with Garrett and he has us coming back for future service needs. Thank you to mazda, and an extra THANK YOU to Garrett!

Yelp
Brad H.
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Brad

We've been coming to Foothills Mazda for 3-4 years now. We purchased a 2008 Mazda CX-9 from another dealership and have had our recall service done here. Recently, we lost our rear wheel drive and brought it in for troubleshooting. Unfortunately, the splines in our transmission sheared forcing us into a newer vehicle. The service person I was dealing with was very apologetic and introduced us to Russ Blough, a salesman with over ten years here. He set us up with three vehicles that would fit our needs. We test drove them all and settled on a 2016 Ford Edge. Our experience couldn't have gone better!!

Google
Josie K.
Full Star Full Star Full Star Full Star Full Star
12-27-2019
Josie

My wish was to buy a new car online, and was so glad that Foothills Mazda has "Internet Sales". I worked with Moriah who I "talked" with via e-mail. She made the process easy and was patient with me and my wishes. I had researched cars (YouTube and car reviewers) for a year and finally narrowed it down to the 2020 Mazda 3 Hatchback AW Drive--Premium trim. Moriah arranged shipment of the new car from Japan--it only took 3 weeks to arrive. I drove to Spokane in my trade-in which they had accepted via photos and test driving. Salesman Justin took over and spent a good amount of time showing me the ropes of the car (mostly the technology). It was a really good experience over all; especially if you would like to simplify things by doing most of the work online. I love my new 2020 Soul Red Crystal Mazda 3! Excellent car!

Facebook
Evan S.
Full Star Full Star Full Star Full Star Full Star
12-22-2019
Evan

I can’t say enough good things. I have so much praise for how they handled my car-buying experience. It was perhaps an unusual purchase to say the least. I live in New York and was looking for something very specific in the lightly used market. There was only two cars in the country that fit exactly what I was looking for. I had a less than exemplary experience when I inquired with a dealer out in Cleveland, Ohio about one of them. So I figured, even though I am in New York and Spokane Mazda/Lincoln is in Washington state, what the heck, maybe they’ll make my day. And they did! Right from the start I was treated with cheery professionalism, knowledge and kind, experienced, salesmanship. I worked hand in hand with then internet sales associate, Moriah. She is a complete gem and made what was a daunting, potential risky, purchase of a premium vehicle as comforting and stress-free as I could have imagined. From always responding to my emails, phone calls, and texts to her personal line, to completing a long, in-depth walk-around and test drive of the car, all via video chat! Answering all my questions and allowing me to focus in visually on certain areas of the car in real-time as per my requests. Mind you, this was a car, at an unbeatable price, that could have and would have, sold itself quickly with no issue. After deciding to purchase the car I was offered the choice to have them take care of the shipping, and even have it rolled into the price of the car, but I elected to sort that out on my own even though their offer was both competitive and trusted by both the dealer and myself. No pressure there either, and I was grateful for their understanding. They still made sure the car was detailed and confirmed unscathed as it was picked up by my choice of shipper. They communicated with the driver and myself as I was updated with the status of the shipment every step of the way. The car arrived in impressively good condition for a pre-owned vehicle and I couldn’t have been happier. They even followed up with me in regards to it’s transit and arrival. And finally, the registration and titling process, which can prove tedious and difficult between different and far away states was handle masterfully by Moriah. Taking the time, even when not at her desk or in the dealership, she did all the necessary and thorough research in regards to New York’s unique rules and regulations and did hours of legwork making sure everything was prepped and sent (overnight mail) to my local DMV of choice. The paperwork packet she assembled even impressed the clerk I worked with when it came time to register and title my car, who said she had never seen the documents so well put together, outlined, and organized. I was pleased. As you can imagine I was nervous at first about this purchase, but as soon as I contacted the dealership and spoke to the fantastic Moriah my concerns were put at ease. Right away they trusted I was serious about my inquiry and even removed the listing off their website (which is very well interfaced and up to date) even though they didn’t have to. Most dealers would never do that for you. And when Moriah was unavailable, Ray, and the other members of the staff, including the receptionists were always very helpful and professional. I’ve purchased quite a few cars in my lifetime and I’ve never had such an incredible experience as I had with Spokane Mazda/Lincoln. From beginning to end, and down to the very last detail, Moriah is a champion of sales and client services. Go SPOKANE! Thanks guys!

Google
Ross L.
Full Star Full Star Full Star Full Star Full Star
12-6-2019
Ross

I took my wife's car in for a recall notice. Service was prompt and friendly, they had the car finished quicker than they estimated, with a complimentary car wash included. Impressed.

CarGurus
Lisa N.
Full Star Full Star Full Star Full Star Full Star
10-13-2019
Lisa

Sean was SO helpful and attentive. He responded to every email I sent in a timely manner and answered all my questions! He is knowledgeable and respectful. I appreciate all the help he gave us in the process of buying an amazing car!!

CarGurus
Rod
Full Star Full Star Full Star Full Star Full Star
9-12-2019
Rod

Dealership was great ! Purchased a car from them but not the one i went to look at , the entire staff was great , very good experience , highly recommend Foothill Auto Group !!!!

DealerRater
Josh R.
Full Star Full Star Full Star Full Star Full Star
8-25-2019
Josh

Drove from Montana to Foothills Mazda and was not disappointed. The staff is very friendly and extremely knowledgeable. They made the buying process enjoyable. I worked with Tom B and Tom S. Both were exceptional salesman. They told me everything I needed to know about the options on my 2019 Mazda CX-3 and were very personable. I highly recommend this dealership! Great experience!

Google
Michelle D.
Full Star Full Star Full Star Full Star Full Star
8-11-2019
Michelle

Love the service I got from Russ love my choice in vehicle and friendly place to shop.

Google
Caitlin R.
Full Star Full Star Full Star Full Star Full Star
7-10-2019
Caitlin

Just drove away in my second Mazda CX-5 and I couldn't be happier. Russ was extremely helpful, informative, and friendly. Great experience as always.

Google
Katie M.
Full Star Full Star Full Star Full Star Full Star
4-24-2019
Katie

Great product, great customer service. I always recommend Foothills to anyone looking for a quality bodyshop!

Ashley S.
Full Star Full Star Full Star Full Star Full Star
2-22-2019
Ashley

Great experience here with purchasing a car. Sean was an amazing salesman who answered all our questions and was tolerant of our boisterous toddler. Very family friendly place. Highly recommend this dealer.

Google
Kathy M.
Full Star Full Star Full Star Full Star Full Star
1-28-2019
Kathy

The customer service they provide is stellar! Foothills staff takes great care of their clients. I will buy my next car from them!

Pat C.
Full Star Full Star Full Star Full Star Full Star
1-16-2019
Pat

I am extremely happy with the service from Foothills. Will took care of getting all I asked to be completed. The mechanics did an excellent job. Thank you for cementing my trust in you.

CarGurus
Nathan
Full Star Full Star Full Star Full Star Full Star
1-14-2019
Nathan

Salesmen prompt with everything and very helpful when working through all the details and answering questions. Wonderful dealership standards and service.

Google
Rhayne W.
Full Star Full Star Full Star Full Star Full Star
2-20-2019
Rhayne

Sean Michael's was an amazing guy to work with and I feel he really went beyond to help me find the best deals. I would definitely go to him again!

Google
Gina B.
Full Star Full Star Full Star Full Star Full Star
2-12-2019
Gina

I bought a car last weekend from Jensen, he was amazing to work with, not pushy at all, no pressure salesman just wanted to get me into something I loved! The finance guy, Dave, was awesome as well, they really go above and beyond to make sure your happy and comfortable with your purchase.

Google
Kelsee B.
Full Star Full Star Full Star Full Star Full Star
3-19-2019
Kelsee

This was the best experience I ever had! We were greeted right when we pulled up, and I felt comfortable as soon as we walked through the door. Justin was great and took care of us. All the staff were really friendly. They worked with us, and got us UNDER our preferred monthly payment. I will recommend this place to anyone! Our Rogue is amazing. We are really happy. Thank you Justin!

Google
Fred W.
Full Star Full Star Full Star Full Star Full Star
3-28-2019
Fred

Great lounge center with amenities made the wait much more comfortable. The service was great and quick, as well as a good explanation of what they did and what they recommend.

Jon
Full Star Full Star Full Star Full Star Full Star
2-23-2018
Jon

Dave and the rest of Foothills, was willing and able to do what we wanted when we bought my MazdaSpeed 3 from them. I have never had a bad experience when there for an oil change or any other reason. Because of this we just bought our 2nd Mazda from them, and we would happily buy another car from them when the time comes.

Taylor
Full Star Full Star Full Star Full Star Full Star
8-1-2017
Taylor

Bought my first brand new car here. I've also bought two used cars here! Always great customer service. They always do an amazing job detailing my car too! Thanks for always being awesome. P.S. HI PHIL AGNEW!

Trisha
Full Star Full Star Full Star Full Star Full Star
3-14-2017
Trisha

We dropped in Sunday to look at C5s and left with a beauty! Tom and Russ could not have been kinder or more helpful. Tom accompanied us for a test drive to try out the outstanding performance & safety features. There was none of the high pressure sales I dislike. Just lots of good info from friendly people who let the car sell itself! Thank you so much--we look forward to being long term customers! Trisha B. & Skip P.

Jeremiah
Full Star Full Star Full Star Full Star Full Star
3-27-2017
Jeremiah

This is an excellent dealership. Everyone I dealt with here was friendly and I didn't feel pressured one bit, unlike some other dealers I have dealt with. Tom was very thorough in explaining all of the features on the CX-5. Very knowledgeable and friendly. I would definitely not hesitate to recommend this dealership and will definitely give them my business in the future.